Code3w, Inc.
Project Manager/Business Analyst
Co-Owner
Orlando, FL 11/08 — Present
- Gathered requirements for a .Microsoft NET/SQL-based
Customer Relationship Management (CRM) system. Confirmed
requirements with the client. Using Embarcadero ER/Studio, developed
logical and physical data models and scripts.
- Developed Extract, Transform and Load procedures in Microsoft SSIS to populate
an online database. Maintained two online databases using SQL
Server Management Studio.
- Currently designing web pages for a next-generation CRM system,
www.MyGuestSurvey.com. Wrote system documentation.
SetFocus
Online Learner
Orlando, FL 3/09 — 5/09
- Completed 10 weeks of hands-on Data Warehousing and
Business Intelligence training.
- Delivered four projects in ETL Development, OLAP cube design, data warehouse reporting and
SharePoint/Performance Point Server publishing. Wrote Transact/SQL
and MDX (dimensional) queries.
TEKSystems / Walt Disney World Co.
Sr. Business Analyst Consultant
Orlando, FL 8/08 — 11/08
- Analyzing and documenting BusinessObjects/Business Intelligence reports,
data elements and metadata for a Disney Vacation Club project.
- Developed a report layout template.
- Documented report requirements based on interviews with
management and other business users.
- Gathered metadata and created a Conceptual Data Model in
Embarcadero ER/Studio to represent 38 use cases and 17 reports.
- Collaborated with other Business Analysts and the project Data
Architect to verify and standardize data elements.
TEKSystems / Starwood Vacation Ownership
Sr. Business Analyst Consultant
Orlando, FL 8/07 — 7/08
- Documented functional, data and business rule requirements for reservation system
upgrades. Designed rules engine strategy currently being developed to automate inbound changes to inventory. Documented
business-to-business (B2B) payment automation.
- Prepared a vision document for automating B2B transactions. Developed conceptual and logical models. Mapped data elements
between external exchange companies and corporate applications. Diagramed workflow and business rules. Wrote functional
requirements.
- Documented software test plans. Wrote a user guide for in-house Crystal Reports applications.
- Documented requirements in UML and text use cases for an interval ownership inventory system. Wrote report specifications.
Performed system tests. Developed a user guide for administrative and security functions.
Aquent / Walt Disney World Co.
Sr. Business Analyst (Consultant and Cast)
Lake Buena Vista, FL 8/06 — 8/07
- Authored Life Cycle Methodology (LCM) deliverables containing UML diagrams (Class,
Use Case, Activity and Sequence Diagrams). Wrote requirements and design documents
for Disney's Honeymoon Registry, an n-tiered internet ecommerce application, including
IBM Rational middleware core services.
- Documented AS400 configuration procedures. Wrote production support documentation
for Services-Oriented Architecture (SOA)/Model-Drive Architecture (MDA) components.
- Documented Mercury test plans and results for a messaging (middleware) EAI Hub.
Developed several LCM deliverable documents for that project. Performed technical edits.
Extracted diagrams, object definitions and properties from Rational Software Modeler files using
Rational SoDA.
iCST
Data Modeler (Subcontractor)
Portland, ME 6/06 — 7/06
- Updated ER/Studio and Microsoft Visio logical and physical models for an environmental
surface water database.
- Edited and expanded a data dictionary and metadata repository. Wrote reports and
presentations.
TEKSystems / PBS&J
Business Analyst (Consultant and Employee)
Orlando, FL 8/05 — 4/06
- Created data models and documented metadata for a federally-funded Evacuation
Planning application. Planned test strategies, authored scripts and led regression and
user acceptance testing. Documented a feasibility study.
- Documented Systems Requirement Specifications (SRS) for a systems integration and dashboard
reporting application.
- Developed a test plan for a public utilities workflow application.
Authored Use Cases, workflow diagrams and training materials for an
emergency response Geographic Information System (GIS). Wrote HTML help.
Code3w, Inc.
Co-Owner / Internet Designer / Analyst
Orlando, FL 4/05 — 8/05
- Collaborated on design of a real estate school marketing and registration web product. Consulted
on a real estate school custom website. Designed ASP .NET user interfaces. Set up a
secure ecommerce site.
Walt Disney World Co.
I.T. Analyst (Data Architect) / Business Systems Analyst
Financial Systems Support Analyst
Lake Buena Vista, FL 7/97 — 4/05
- Provided data architecture services in the Information Technology Division. Developed
data models and class diagrams. Documented business rules. Data Architect for a
Distributed Supply Chain implementation, including mainframe system feeds, handheld/wireless
devices and workstation interfaces. Mapped source-to-target data flows. Maintained
the Central Data Warehouse (CDW) and Sales and Marketing Data Mart (SMART). Data Architect
for an I.T. Security Data Mart.
- As Business Solutions Analyst for Magic Kingdom Park, initiated technology projects for
over 300 Managers and Executives. Articulated the business case and delivered presentations. Developed
plans and schedules.
- Completed requirements, then took over as Project Lead for Disney's Golf Reservation
System. Developed test strategies and supervised script writing. Planned and conducted
data migration from the legacy system. Led application roll-out.
Education
MA/Human Resource Development
George Washington University
BA/Music Education
Boston University
Business Intelligence/Data Warehousing
SetFocus
Data Modeling Workshop
Inteq

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